This topic contains 11 replies, has 12 voices, and was last updated by Sashka 1 month, 2 weeks ago.
January 1, 2019 at 10:37 pm #17631
I just received my last Enbridge bill for December 2018 and I was surprised again to find that enercare gave me a christmas present. It turns out that enercare raised my rental rates to about $30 per month. I remember I used to pay $23 with Direct energy. It looks like Enercare has been increasing their rental rates every year. This is ridiculous. Why are the prices going up for my old water heater which has never been serviced over these years. I will call Enbridge Gas after the holidays to figure out how I can get rid of the enercare rental water heater from my house.January 2, 2019 at 2:38 pm #17638
I called enercare today and they told me I can buy out tank for $75. My tank is 14 years old. Going to buy it out. Don’t want to pay rental fee on 14 years tank with annual increase.January 2, 2019 at 9:12 pm #17641
I used to have the same problem before and I switched my water heater to reliance. The same price increases and even worse service than enercare. After my contract with reliance is done I’ll buy my own water heater.January 3, 2019 at 8:14 pm #17643
Arlene, did you manage to get out of your contract? What were the terms?January 3, 2019 at 8:43 pm #17645
I’m a single mom, my water heater was not working and was leaking. I called for service from enercare and nobody showed up for three days. My tank is 14 years old and when the enercare technician showed up he told me that it needed to be replaced for a new one. I don’t want to sign up for a 15 year contract. I’m looking for other options to buy or rent from other companies. Enercare now told me that I will be charged $75 for pickup of my old, non-functional tank. Why do I have to pay for pickup of my 14 year old tank?January 3, 2019 at 9:01 pm #17647
I’ve rented & owned, renting is definitely way less hassle.January 4, 2019 at 12:57 pm #17651
I have enercare water heater that is 6 years old. I was told that buyout price is $1150. From what I read, it’s better to purchase your own tank to avoid rental increase or go with another company but read terms before entering any contract.June 10, 2019 at 12:05 am #18721
Ive been renting my water heater from Ontario Consumers Home Services for the last 9 years. I’ve been desperately waiting for my contract to end with them because they keep increasing their rental rates through the roof.June 29, 2019 at 1:27 pm #18764
Guys, this is why you read the terms of the contracts you’re signing. Many HVAC companies trick you into things like this because they know customers won’t actually read the contract. Price increases, long contract periods, terrible buyout options, etc. Be cautious when you’re renting equipment, don’t get taken advantage ofJune 29, 2019 at 1:43 pm #18768
I chose to buy my water heater instead of renting because I heard some horror stories about renting from my friends, but now i’ve had to pay way more for my water tank than i anticipated. Last month our water heater broke down and we had to get it repaired for the second time. Repairs are EXPENSIVE especially when you dont see them coming. I’d rather have rented at this point.October 24, 2019 at 2:55 pm #18928
My Enercare contract ends in one year. I experienced the same problems as you have. Im gonna have to reconsider who I choose to rent with next time.October 24, 2019 at 2:57 pm #18930
Enercare’s service has been pretty good to me over the past 5 years. They are responsive at least compared to the last company i rent from. I agree that the constant increase in price is ridiculous. I wasn’t aware that this would happen when i signed up.
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