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I just received my last Enbridge bill for December 2018 and I was surprised again to find that enercare gave me a christmas present. It turns out that enercare raised my rental rates to about $30 per month. I remember I used to pay $23 with Direct energy. It looks like Enercare has been increasing their rental rates every year. This is ridiculous. Why are the prices going up for my old water heater which has never been serviced over these years. I will call Enbridge Gas after the holidays to figure out how I can get rid of the enercare rental water heater from my house.
I called enercare today and they told me I can buy out tank for $75. My tank is 14 years old. Going to buy it out. Don’t want to pay rental fee on 14 years tank with annual increase.
I used to have the same problem before and I switched my water heater to reliance. The same price increases and even worse service than enercare. After my contract with reliance is done I’ll buy my own water heater.
Arlene, did you manage to get out of your contract? What were the terms?
I’m a single mom, my water heater was not working and was leaking. I called for service from enercare and nobody showed up for three days. My tank is 14 years old and when the enercare technician showed up he told me that it needed to be replaced for a new one. I don’t want to sign up for a 15 year contract. I’m looking for other options to buy or rent from other companies. Enercare now told me that I will be charged $75 for pickup of my old, non-functional tank. Why do I have to pay for pickup of my 14 year old tank?
I’ve rented & owned, renting is definitely way less hassle.
I have enercare water heater that is 6 years old. I was told that buyout price is $1150. From what I read, it’s better to purchase your own tank to avoid rental increase or go with another company but read terms before entering any contract.
Ive been renting my water heater from Ontario Consumers Home Services for the last 9 years. I’ve been desperately waiting for my contract to end with them because they keep increasing their rental rates through the roof.
Guys, this is why you read the terms of the contracts you’re signing. Many HVAC companies trick you into things like this because they know customers won’t actually read the contract. Price increases, long contract periods, terrible buyout options, etc. Be cautious when you’re renting equipment, don’t get taken advantage of
I chose to buy my water heater instead of renting because I heard some horror stories about renting from my friends, but now i’ve had to pay way more for my water tank than i anticipated. Last month our water heater broke down and we had to get it repaired for the second time. Repairs are EXPENSIVE especially when you dont see them coming. I’d rather have rented at this point.
My Enercare contract ends in one year. I experienced the same problems as you have. Im gonna have to reconsider who I choose to rent with next time.
Enercare’s service has been pretty good to me over the past 5 years. They are responsive at least compared to the last company i rent from. I agree that the constant increase in price is ridiculous. I wasn’t aware that this would happen when i signed up.
Enercare increased their water heater rental rates once again in 2020. I just got my latest gas bill in the mail and it shows that my rental rates on January 1 2020 went up to $30.70. I have a power vent 50 US gallons water tank. This is ridiculous. I remember when this tank was installed I paid $18 a month for it. It’s getting close to being twice the price it used to be. I’m going to call Enbridge soon and look to switch to someone other than enercare.
I agree with you Mario, its ridiculous. The rental rates are going through the roof. I called Enercare today and they’re going to come and pickup their water heater from my house next week. I’m gonna switch to another company.
The thing is that when I went to check water heaters at Lowe’s & Home Depot their prices also skyrocketed. I don’t want to pull $ 1500 out of my pocket and to have a just five-year-warranty on the product. So I made my choice toward renting to have a piece of mind
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