This topic contains 6 replies, has 7 voices, and was last updated by Stephen35 2 months, 2 weeks ago.
January 1, 2019 at 10:37 pm #17631
I just received my last Enbridge bill for December 2018 and I was surprised again to find that enercare gave me a christmas present. It turns out that enercare raised my rental rates to about $30 per month. I remember I used to pay $23 with Direct energy. It looks like Enercare has been increasing their rental rates every year. This is ridiculous. Why are the prices going up for my old water heater which has never been serviced over these years. I will call Enbridge Gas after the holidays to figure out how I can get rid of the enercare rental water heater from my house.January 2, 2019 at 2:38 pm #17638
I called enercare today and they told me I can buy out tank for $75. My tank is 14 years old. Going to buy it out. Don’t want to pay rental fee on 14 years tank with annual increase.January 2, 2019 at 9:12 pm #17641
I used to have the same problem before and I switched my water heater to reliance. The same price increases and even worse service than enercare. After my contract with reliance is done I’ll buy my own water heater.January 3, 2019 at 8:14 pm #17643
Arlene, did you manage to get out of your contract? What were the terms?January 3, 2019 at 8:43 pm #17645
I’m a single mom, my water heater was not working and was leaking. I called for service from enercare and nobody showed up for three days. My tank is 14 years old and when the enercare technician showed up he told me that it needed to be replaced for a new one. I don’t want to sign up for a 15 year contract. I’m looking for other options to buy or rent from other companies. Enercare now told me that I will be charged $75 for pickup of my old, non-functional tank. Why do I have to pay for pickup of my 14 year old tank?January 3, 2019 at 9:01 pm #17647
I’ve rented & owned, renting is definitely way less hassle.January 4, 2019 at 12:57 pm #17651
I have enercare water heater that is 6 years old. I was told that buyout price is $1150. From what I read, it’s better to purchase your own tank to avoid rental increase or go with another company but read terms before entering any contract.
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